What the operator
takes on.
Following up slow-paying accounts, taking in and routing quote requests, and reorder prompts plus supply-problem triage — handled for you, with commercial exceptions sent to your team.
Slow-paying accounts stretch cash flow for months while someone puts off an awkward call.
Quote requests arrive through several channels and stall waiting for the right person.
Reorders happen late, and supply alerts get buried before anyone acts.
Every unpaid invoice left alone is working capital tied up — and every quote request that waits a day is a buyer still shopping around.
What it knows. What it can do.
Everything is agreed before it starts. You sign off on what it remembers, what it is allowed to do, and when it must stop and hand the case to a person.
Short answers to the long worries about manufacturing.
Will it annoy our accounts?
Tone and timing are set for each kind of account. It is persistent and professional, not aggressive.
Does it connect to our ERP?
It reads only the data it needs — NetSuite, SAP, or whatever you run — and we map the connection in the blueprint.
How do we start?
With one workflow. We set it up, prove it on your real data, and you decide whether to go ahead.