Accounts receivable follow-up for Field services & trades.
The autonomous accounts-receivable operator chases every aged invoice on a calibrated cadence — so no balance goes uncontacted and no awkward call falls to the person who avoids it.
The stack
Field services & trades run accounts receivable follow-up through the same operator pattern AIMOCS deploys across the practice. Scheduling calls and rescheduling eat the front office's day and still produce gaps in the run sheet. The operator inherits the workflow mechanics and the industry context together — so the cadence, the escalation rules, and the tone all fit field services & trades from the first call.
It reads the ledger, sorts overdue accounts by tier and age, runs a calibrated reminder → escalation → final-notice sequence, and escalates to a human only when a dispute or negotiation needs judgement. Every action is logged.
The accounts receivable follow-up operator AIMOCS runs for field services & trades uses this subset of the tool-agnostic stack — model, voice surface where needed, the gateway, memory, and the audit log.
Does it replace our office staff?
No — it removes the repetitive coordination and chasing so they focus on the jobs that need real attention.
What if the customer has a complaint?
It recognises the signals and escalates immediately; it never handles a dispute autonomously.
How fast is it live?
A working operator on one workflow in weeks, proven on your actual job and invoice data before you commit.
Will it damage our customer relationships?
Tone and cadence are mapped to each account tier during setup — it is persistent and professional, not aggressive, and it escalates the moment a customer signals a dispute.
What happens if a customer responds with a complaint?
The operator recognises dispute signals and routes the conversation to a human immediately; it never tries to resolve a dispute on its own.
Other workflows · Field services & trades
Other industries · Accounts receivable follow-up
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