Accounts receivable follow-up for B2B distributors.
The autonomous accounts-receivable operator chases every aged invoice on a calibrated cadence — so no balance goes uncontacted and no awkward call falls to the person who avoids it.
The stack
B2B distributors run accounts receivable follow-up through the same operator pattern AIMOCS deploys across the practice. Slow institutional payers stretch payment cycles for months. The operator inherits the workflow mechanics and the industry context together — so the cadence, the escalation rules, and the tone all fit b2b distributors from the first call.
It reads the ledger, sorts overdue accounts by tier and age, runs a calibrated reminder → escalation → final-notice sequence, and escalates to a human only when a dispute or negotiation needs judgement. Every action is logged.
The accounts receivable follow-up operator AIMOCS runs for b2b distributors uses this subset of the tool-agnostic stack — model, voice surface where needed, the gateway, memory, and the audit log.
Will it annoy our customers?
Tone and cadence are tuned to each account; it is persistent, not abrasive.
Does it touch our ERP?
It reads what it needs in a contained, properly configured setup. We map the integration in the blueprint first (NetSuite, SAP, or yours).
What if it gets something wrong?
It escalates uncertainty to a human; you approve the bar before launch.
Will it damage our customer relationships?
Tone and cadence are mapped to each account tier during setup — it is persistent and professional, not aggressive, and it escalates the moment a customer signals a dispute.
What happens if a customer responds with a complaint?
The operator recognises dispute signals and routes the conversation to a human immediately; it never tries to resolve a dispute on its own.
Other workflows · B2B distributors
Other industries · Accounts receivable follow-up
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