Privacy Policy
Last updated: 30 June 2025
1. Introduction
AIMOCS (“AIMOCS,” “we,” “our” or “us”) provides artificial-intelligence consulting services and develops related software applications, websites and APIs (collectively, the “Services”). Protecting your privacy and the security of your personal data is central to everything we do. This Privacy Policy explains how we collect, use, disclose and safeguard information in connection with any Service branded or distributed by AIMOCS.
If you do not agree with any part of this Privacy Policy, please do not use the Services.
2. Scope
This Policy applies to:
- Visitors to our websites.
- End-users of our mobile/desktop apps, web apps, and client-specific AI solutions.
- Business contacts, prospects, and partners.
- Any other individual whose personal data we process in the course of operating AIMOCS.
3. Definitions
- “Personal Data” means information that identifies, relates to, describes or can reasonably be linked to an individual.
- “Processing” means any operation performed on Personal Data (collection, storage, use, disclosure, etc.).
- “Controller” / “Processor.” AIMOCS acts as a controller when we decide how and why to process Personal Data; we may also act as a processor on behalf of enterprise clients.
4. Information We Collect
| Category | Examples | Sources |
|---|---|---|
| Identification & Contact Data | name, email, phone, job title, employer, physical address | direct from you; business partners |
| Account Credentials | username, hashed password, authentication tokens | direct from you |
| Usage & Device Data | IP address, browser type, OS, device identifiers, pages viewed, in-app events, log files | automated via cookies, SDKs, analytics tools |
| Content & Context | chat prompts, uploaded files, training data, client project materials | direct from you; your employer |
| Payment & Transaction Data | last 4 digits of card, billing address, invoices, purchase history | payment processors |
| Marketing Preferences | newsletter opt-ins, event registrations, survey responses | direct from you |
| Sensitive Data (where applicable) | biometric identifiers in voice models, or other data you choose to submit | direct from you (only with explicit consent) |
5. How We Use Your Data
We process Personal Data only where we have a lawful basis:
| Purpose | Lawful Basis* |
|---|---|
| Provide and operate the Services; create and manage accounts | Contractual necessity |
| Develop, train and improve AI models (including via aggregated or anonymized data) | Legitimate interests / Consent |
| Customer support, troubleshooting and security monitoring | Legitimate interests; Legal obligations |
| Billing, accounting and tax compliance | Contractual necessity; Legal obligations |
| Send product updates, newsletters or event invitations | Consent / Legitimate interests (opt-out anytime) |
| Display personalized content or ads (where applicable) | Consent |
| Comply with subpoenas, court orders and lawful requests | Legal obligations |
*Additional bases (e.g., Vital Interests) may apply in rare circumstances.
6. Sharing & Disclosure
We never sell Personal Data. We may share it only:
- Service Providers. Cloud hosts, analytics vendors, payment processors, email/SMS providers—bound by confidentiality and data-processing agreements.
- Enterprise Clients. If you use an AIMOCS solution under your employer’s license, usage metrics or model outputs may be shared with that client.
- Legal or Safety Reasons. To comply with law, enforce terms, detect fraud, or protect rights, property or safety.
- Business Transfers. In connection with a merger, acquisition or asset sale (we will provide notice and choices where required).
- With Consent. If you ask us to or expressly consent.
7. International Transfers
We are headquartered in [Insert Country] but use global infrastructure. When we transfer Personal Data across borders—including to countries that may not provide the same level of protection—we rely on:
- Adequacy decisions (EU/UK);
- Standard Contractual Clauses or UK IDTAs;
- Data-processing agreements incorporating equivalent safeguards; or
- Your explicit consent.
8. Retention
We keep Personal Data only as long as necessary for the purposes described above, plus any legally required period (e.g., tax or audit obligations). Deletion or anonymization occurs in accordance with our internal data-retention schedule.
9. Security
We employ administrative, technical and physical measures designed to protect Personal Data, including:
- End-to-end encryption in transit (TLS 1.2+) and at rest (AES-256)
- Zero-trust network segmentation and role-based access control
- Regular third-party penetration testing and vulnerability scans
- Strict incident-response procedures and breach-notification protocols
No system is 100 % secure; please notify us immediately at privacy@aimocs.ai if you believe your account or data has been compromised.
10. Cookies & Similar Technologies
We use cookies, SDKs and pixel tags to:
- Recognize returning users
- Measure site/app performance
- Enable single sign-on
- Personalize content
You can manage cookies in your browser or device settings. Some functionality may be limited if cookies are disabled. For detailed information, see our separate Cookie Notice.
11. Your Rights
| Jurisdiction | Your Rights |
|---|---|
| EU/EEA & UK (GDPR/UK GDPR) | Access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making. Lodge complaints with supervisory authority. |
| California (CCPA/CPRA) | Know, delete, correct, opt out of “sharing” for cross-context behavioral advertising, limit use of sensitive data, non-discrimination. |
| Saudi Arabia (PDPL) | Access, correction, destruction, withdrawal of consent, data portability (when regulations finalized). |
| Other regions | We extend comparable rights where required by local law or contract. |
You may exercise rights by emailing privacy@aimocs.ai or via in-app controls. We will verify your identity before fulfilling requests.
12. Children’s Privacy
The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect Personal Data from minors. If you believe we have done so inadvertently, please contact us for deletion.
13. Automated Decision-Making & Profiling
Our AI models may perform automated processing to provide insights or recommendations. We do not deploy solely automated decisions that produce legal or similarly significant effects without human involvement, unless we have:
- Your explicit consent; or
- A lawful basis under applicable regulations (and appropriate safeguards).
You can request human review or object to such processing at any time.
14. Marketing Communications
You may opt in to marketing emails/SMS when creating an account or later in your profile settings. You can opt out any time by:
- Clicking the “unsubscribe” link in any email; or
- Adjusting preferences in the app; or
Transactional messages (e.g., receipts, security alerts) are not subject to opt-out.
15. Third-Party Links & Integrations
Our Services may link to or integrate with third-party sites, APIs or plugins. AIMOCS does not control their privacy practices; please review their policies before providing Personal Data.
16. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced by:
- Email or in-app notice; and
- Revising the “Last updated” date at the top.
Your continued use of the Services after an update constitutes acceptance of the revised Policy.
Thank you for trusting AIMOCS. We remain committed to transparency, security and responsible AI.